Accessibility Information

 

Applications for Camp Bestival Dorset 2022 Access Facilities are open - please apply via the form here.

 

Please read all the information below before attending Camp Bestival Dorset.

 

If you need any more assistance or have a question that is not covered here, please contact: dorsetaccess@campbestival.net.

 

SITE DESCRIPTION
Camp Bestival Dorset is an outdoor event utilising the grounds of Lulworth Castle. The majority of the grounds are flat and are serviced by a network of paths, however mobility problems are posed on grass areas, particularly in bad weather conditions. If it rains it may get muddy and access around the site (other than on paths) may be very difficult. Electric wheelchairs can tackle most areas without too much trouble but the ground can be uneven in places. Please bear this in mind when attending the event and come prepared for all weather conditions.

 

There are some pathways located in the Castle Field, and Magic Meadow areas, but the majority of the festival is on short grass with firm soil.

 

There are around 15 different stages and performance areas, located in the main arenas. Please note we do not offer any internal transport due to the limitations of moving around the site.


BOOKABLE ACCESS FACILITIES

All of our Access Facilities can be booked online. Please purchase tickets for everyone in your group except the registered/nominated carer, then complete the Camp Bestival Dorset Accessibility Application form here.

 

2 FOR 1 – PERSONAL ASSISTANT TICKET

Customers requiring assistance throughout the festival are entitled to apply for one free pass for their Personal Assistant/Support worker. Please note that the customer requiring assistance must have a valid festival ticket before applying.
Documents we will accept as proof of disability include:

 

- Middle or Higher rate DLA for care and/or mobility
- Receipt of Personal Independence Payment (PIP)
- Evidence of being severely sight impaired
- Medical summary from a clinician or GP
- SENCO statement from a school or college
- DID or CredAbility Access Card – + 1 category requirement
- A recognised Assistance Dog ID Card

 

If you feel you require a PA at the festival but do not have any of the above evidence, please contact us explaining your requirements, and we will consider each application on a case-by-case basis.

 

THE PASS

The ONE FREE pass will be collected at Camp Bestival Dorset when you present your matching ID upon arrival and are with your personal assistant. This will not be sent to you in advance, and we will not issue any PA passes without matching ID (Passport or Driving License), so please remember to bring this with you to avoid disappointment! 

 

In the event the festival sells out and you haven’t applied for your PA ticket please do not worry. If you have a valid festival ticket, we will ensure a PA ticket is made available for you. Please note, if you would like to camp in Backstage or Hospitality Campsites, you MUST ensure you purchase Backstage or Hospitality Camping tickets for all members of your party (Personal Assistants can purchase upgrade tickets via our Accessibility Manager). The free PA pass will not entitle your Personal Assistant to camp in Backstage or Hospitality unless they have purchased an upgrade before arriving at Camp Bestival.

ACCESSIBLE CAMPSITE

We moved to a new home for accessible camping in 2021. Within the campsite we offer the following facilities:

 

  • Campsite office staffed by our experienced access team

•    Accessible toilets
•    Standard Toilets for friends/family
•    Accessible showers
•    A changing places unit containing a raised bed with a hoist above. Hoist slings will not be available. If you need to use this unit, please bring your own slings.
•    Charging points for electric wheelchair users – located in our pop up tent
•    Fridge for storing medication – located within the campsite office
•    Fresh Water Point
•    Waste Disposal Point
•    A shuttle bus for those who need it running between the campsite and the festival
•    A dedicated, safe pedestrian walkway
•    Spacious location with flat ground

  •  A secure car park next to the campsite

•   Ticket scanning and wristbanding in the campsite

•    A dedicated food vendor

 

Please note that a maximum of 6 people (including yourself and your Personal Assistant) may camp together. Each party will be given a pitch measuring 6x9m. All of your party need to be able to fit within your pitch. 

 

VIEWING PLATFORM
The Castle Stage – The viewing platform is located at the back of The Castle Field, located to the right of Lulworth Castle (when facing the castle from the Castle Stage.) 

 

We also have a small viewing platform located at the back of the Big Top tent.

 

The viewing platforms & areas are only accessible to those with the correct passes. Personal Assistants will be able to access the viewing platform if there is space available at the time. Our platform has a 1+1 policy so space can be used for those who need it most, however, we do appreciate that at times this may not be possible if you have children or adults who can’t be separated. If this is the case please inform our staff and we will do our very best to accommodate you.

 

There are accessible toilets located by the viewing platforms.

ACCESSIBLE PARKING

Anyone with a Weekend or Day ticket wishing to park in the Accessible Car Park will need to complete the Accessibility Application form. Only Blue Badge holders, or those in the Accessible Campsite will be able to use the accessibility car park.

 

Your parking pass for the Accessible Campsite/Car Park will be allocated to one vehicle only (this also includes a Campervan).

 

If you are camping in another site, we recommend you use either the general car park or campsite specific car parks (e.g. Camping Plus Car Park, Backstage Camping Car Park, etc) as these will be closer to your campsite than the Accessible Car Park.All those approved to camp in the Accessible Campsite will automatically have space to park in the Accessible Car Park.

 

ON-SITE TEAM
Our dedicated Accessibility on-site team will be on site all weekend. They are based at the Accessible Campsite and also have a presence at the viewing platform at The Castle Stage.
 

ASSISTANCE DOGS

If you would like to bring an Assistance Dog to the festival, please contact us directly first. We will usually request proof that the dog is registered with an organisation that is a member of Assistance Dogs UK.


TOILETS

There will be standard and accessible toilets provided across site. Their location will be indicated in your information pack. 

 

There are accessible toilets at both the Main Stage and Big Top viewing platforms.

MEDICAL AND WELFARE PROVISIONS
If you have any medication that needs to be kept cool, we have fridges available for you to use in the medical tent and also in the access campsite office.

 

The medical tent is located in the Magic Meadow field.

STROBE LIGHTING

We would like to advise all customers that flicker, laser, strobe and other lighting effects may be in use at the festival site.

 

DISTANCES

These are the distances in metres to the main event fields at Camp Bestival Dorset from the new Accessible Campsite:

Castle Stage Viewing Platform – 707m
Lower Kids' Garden – 677m
Upper Kids' Garden – 900m
Dingly Dell / Slow Motion – 910m
Magic Meadow – 865m
Upper Magic Meadow – 1105m
Wild Tribe – 1300m


TAKING TIME OUT 
We recognise that some, particularly those with specific learning difficulties may need to find a space to step away from the crowds and noise. We do our best to provide this but it is difficult in a festival environment.

 

 

TRAVEL GUIDE

ARRIVING BY CAR

If you are camping in the Accessible Campsite or need to access the Accessible Carpark, please follow the directions to the Camp Bestival Dorset site. Once you are close by you will pick up the dedicated road signs which take you there. 

 

For all other campsites, please follow the information on our Travel Info page.

 

Please always use festival directions when you see them, and turn off SAT NAVs as these are not always up-to-date and may change due to event situations.


ARRIVING BY PUBLIC TRANSPORT
If you are arriving by any bus service, you’ll enter at White gate, which is a very short distance to the Accessible Campsite.

 

Please contact us directly if you are travelling any other way.

ARRIVAL GUIDE

OPENING & CLOSING TIMES
All car parks and campsites will open at 9am on Thursday 28th July 2022.

 

All campsites close at 12pm on Monday 1st August 2022 (car parks close at 2pm).

 

Music and entertainment generally runs from roughly 9am – 3am each day (The Castle Stage featuring the event headliners finishes at about midnight on Sunday).

 

No entrance will be granted to Camp Bestival Dorset after midnight on any night


CONTACT DETAILS

You will receive a full information pack before the festival detailing arrival information and other FAQs. Please contact our Accessibility Manager if you have any other questions that are not covered here.

Email – dorsetaccess@campbestival.net

 

You should receive a response within roughly 3 working days. This may be longer when nearer the time of the festival, so please do try to be as patient as possible.

 

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